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Customer Service » Restaurant Magic Business

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Restaurant Magic Business

Make Every Opportunity Count

Posted on 11.04.14 in Customer Service, by | 0 Comments

As a restaurant manager, you need to make sure your wait staff is making every opportunity count. Each interaction with a table is a chance to provide the “wow” factor.

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To Go Boxes Offer a Lasting Impression

Posted on 10.07.14 in Customer Service, by | 0 Comments

If all has gone well throughout the entire dining experience, the to go box can make or break the rest of the evening – and potentially make a positive impact several days later.

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Timing the Check is Everything

Posted on 09.04.14 in Customer Service, by | 0 Comments

The timing of the check is not something many servers know automatically – you need to teach it to them. By providing your servers with a little bit of training, you can ensure the entire guest experience is perfect.

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Restaurant Magic Business

The Dangers of Assumptions

Posted on 08.05.14 in Customer Service, by | 0 Comments

Servers are in the position to make assumptions all the time. The question you have to ask yourself is if your servers are making assumptions that can lead to the loss of business. This is very dangerous.

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Are Server Personalities Helping or Hindering Your Business?

Posted on 07.08.14 in Customer Service, by | 0 Comments

When you’re hiring servers for your restaurant, you need to ensure personalities are being observed before offering a position to them. When you have the wrong personality in place, it could be hindering your business significantly.

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Restaurant Magic Business

Servers Should be in the Moment

Posted on 06.03.14 in Customer Service, by | 0 Comments

If a server can figure out the needs of guests early on, they can provide more attentive and customized service to that table.

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