This month we are featured in:
RESTAURANT BUSINESS Magazine.
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Learn the secrets of customer service that CEO of Restaurant Magic Business, Kostya Kimlat, shares with the restaurant industry. You’ll learn tips for owners, managers and servers. And if you pick up a physical copy of the magazine, you’ll even learn a magic effect you can do at your restaurant.
“Can restaurant workers perform like magicians? Well, they should at least think like them, argues Kostya Kimlat, magician and owner of Restaurant Magic Business, which places performing magicians in restaurants and consults restaurants on improving customer service. … “Understanding perception is at the core of creating an engaging environment for employees and a memorable experience for guests,” Kimlat says. Here’s how it applies to restaurant workers, from the server to the owner.”
